Shipping Policy
Shipping Policy
Effective Date: 28-12-2024
At CalFresh Couture, we are committed to delivering your orders promptly and efficiently. Our shipping policy ensures a seamless shopping experience for all our valued customers across India.
Shipping Timeline
- Processing Time: All orders are processed within 1-2 business days after payment confirmation.
- Delivery Time: Orders are delivered within 3 to 5 business days across India.
- Order Tracking: Once your order is shipped, you will receive an email or SMS with tracking details to monitor your shipment’s progress.
Shipping Charges
- Standard Shipping: Free shipping is available on orders above ₹999.
- Orders Below ₹999: A flat shipping fee of ₹50 applies to orders below ₹999.
Delivery Partners
We partner with reliable and reputed courier services to ensure your orders reach you in perfect condition and on time. Our partners include [Courier Partner Names] for a hassle-free delivery experience.
Delivery Address
- Please ensure that the shipping address and contact details provided at checkout are accurate and complete. We are not responsible for delays caused by incorrect or incomplete addresses.
- Deliveries are made during standard business hours (9:00 AM to 7:00 PM).
Order Delays
While we strive to meet the delivery timeline, unforeseen circumstances such as weather conditions, strikes, or logistical issues may cause delays. In such cases, we will keep you informed and ensure your order is delivered as soon as possible.
Undelivered Orders
If a package is undelivered due to customer unavailability, incorrect address, or refusal to accept the package, it will be returned to us. Re-delivery charges, if applicable, will be borne by the customer.
Contact Us
For any queries related to shipping or to report a delayed order, please contact us:
- Email: [email protected]
- Phone: 9998183403
- Website: https://calfresh.help/
We appreciate your trust in CalFresh Couture and look forward to serving you with a delightful shopping experience!
